help

You should have received a confirmation email from orders@24tix.com immediately following your purchase.

If you chose to have your tickets delivered by mail, they should arrive within the next 7-10 days following your purchase.

If you chose to have your tickets delivered electronically, you can access them using your 24tix.com account using the following link

https://24tix.com/member/tickets

You can print your tickets at home, email your tickets or present your tickets on a mobile device for validation at the event.

Refunds are only offered for events that have been cancelled or if the headlining artist has been changed. If either of these occur, your refund will be processed automatically and should be reflected by your financial institution within seven business days. If an event is postponed to a new date, you will have the option to attend the new date or receive a refund. Refunds are not offered if an opening act changes or is cancelled.

Please note that service and delivery fees are non-refundable.

Most eTickets (including tickets purchased from the Fan Marketplace) can be resold in the Fan Marketplace. Some ticket options, like Meet and Greet tickets or discounted tickets cannot be resold. Some events or venues may not allow tickets to be resold.

Delivered tickets or tickets not purchased directly from 24tix.com are not able to be resold in the Fan Marketplace.

We don't verify the legitimacy of tickets resold or exchanged outside of our platform, nor do we allow tickets to be transferred between accounts outside of our Fan Marketplace.

We strongly suggest that you do not purchase tickets from third parties, as there is a high likelihood that you'll get scammed.

You should have received a confirmation email from orders@24tix.com immediately following your purchase.

If you chose to have your tickets delivered by mail, they should arrive within the next 7-10 days following your purchase.

If you chose to have your tickets delivered electronically, you can access them using your 24tix.com account using the following link

https://24tix.com/member/tickets

You can print your tickets at home, email your tickets or present your tickets on a mobile device for validation at the event.

Most First Class Mail Delivery Ticket orders are sent from our office Salt Lake City within 48 hours. Tickets are mailed via USPS and should arrive to you within 7-14 days. If your tickets do not arrive within two days of the event, email support@24tix.com. We'll help straighten things out.

Not all events have multiple delivery options. Some events may only have a single delivery option. First Class Mail Ticket Delivery will cease 14 days prior to an event to allow for shipping.

To purchase a ticket using Fan Marketplace, search for the event on the 24tix.com home page. If an event has Fan Marketplace tickets available, you can access them by clicking on "Guaranteed resale tickets available in the Fan Marketplace". Please note that some tickets may be set for different prices - Make sure you review this on the "Ticket Selection Review" page before completing your purchase.

All tickets listed for resale via Fan Marketplace are guaranteed valid for entry.

You should have received a confirmation email from orders@24tix.com immediately following your purchase.

You can access them using your 24tix.com account using the following link:

https://24tix.com/member/tickets

You can print your tickets at home, email your tickets or present your tickets on a mobile device for validation at the event.

Refunds are only offered for events that have been cancelled or if the headlining artist has been changed. If either of these occur, your refund will be processed automatically and should be reflected by your financial institution within seven business days. If an event is postponed to a new date, you will have the option to attend the new date or receive a refund. Refunds are not offered if an opening act changes or is cancelled.

Please note that service and delivery fees are non-refundable.

Tickets in the Fan Marketplace are sold based on the lowest price per ticket available at the time tickets are added to your cart. Note that all of the tickets added to your cart may not be the same price, but will always be the lowest priced tickets we have available.

You can resell a ticket using our Fan Marketplace by accessing your tickets through your 24tix.com account using the following link:

https://24tix.com/member/tickets

Click the "Resell Tickets" button in the event you'd like to sell tickets to. Keep in mind that tickets in the Fan Marketplace are sold to buyers based on the lowest price listed. You'll receive a confirmation email once your tickets have been listed.

If you don't see the "Resell Tickets" button, your tickets are not eligible for resale in the Fan Marketplace.

Most eTickets can be resold in the Fan Marketplace. Some ticket options, like Meet and Greet tickets or discounted tickets cannot be resold. Some events or venues may not allow tickets to be resold.

Delivered tickets or tickets not purchased directly from 24tix.com are not able to be resold in the Fan Marketplace.

Eligible tickets may be listed in the Fan Marketplace for whatever price you'd like. Please be aware that tickets are sorted to buyers by the lowest price available. If you list your tickets for a high price, they may not sell.

No. Tickets added to the Fan Marketplace are sold individually.

No. All tickets are added to the pool of tickets available in the Fan Marketplace. Tickets in the Fan Marketplace are sold based on the lowest price per ticket available on a first come, first served basis.

You'll receive an email as soon as your tickets are sold notifying you of the sale. Tickets that have been sold will be removed from your account and cannot be used by you for entry to the event.

If an event is postponed or rescheduled, the person who purchased your ticket will have the option to attend the rescheduled event or to receive a refund. Should they choose to receive a refund for their ticket, your resale transaction will be voided, the resold tickets will be added back to your account and your pending account credit will be cancelled. You can then choose to list the ticket in the Fan Marketplace again or receive a refund for the rescheduled event.

If an event is cancelled prior to your tickets being sold in the Fan Marketplace, you will receive a refund for your original ticket purchase. If an event is cancelled after your tickets have been sold in the Fan Marketplace, your resale transaction will be voided. You will receive a refund for your original ticket purchase, but your credit for sold tickets will be removed from your account.

Yes! You can change the price of tickets you've listed on the Fan Marketplace by signing in to your 24tix.com account, removing the tickets from the Fan Marketplace, and then relisting them at the desired price.

Yes! You can remove of tickets you've listed on the Fan Marketplace by signing in to your 24tix.com account, selecting the event for which you're selling tickets and clicking the "Remove Tickets" button.

Ticket removal may take up to 15 minutes to be reflected in the Fan Marketplace.

Tickets will remain on consignment through the event date, until the tickets are sold or until you remove your tickets from the Fan Marketplace.

Should your consigned ticket get scanned for entry at the event, that ticket will automatically be removed from the Fan Marketplace.

Credit will be issued to your account within 7 days following the event. You cannot receive a payout until after the event has occurred. Once a credit has been issued, you can request your payout in the "My Tickets" dropdown found in your 24tix.com account You have the option to receive your payout via PayPal or business check.

We will also notify you when credit has been issued to your 24tix.com account with information on how to receive your payout.

Refunds are only offered for events that have been cancelled or if the headlining artist has been changed. If either of these occur, your refund will be processed automatically and should be reflected by your financial institution within seven business days.

Unfortunately, these things happen and are completely out of our control. Refunds are only offered for events that have been cancelled or if the headlining artist has been changed.

24tix.com provides a service for purchasing tickets. We do not make the venues' rules. It is your responsibility to understand the rules and regulations for an event prior to purchasing tickets. If there is a dispute with the venue, it is your responsibility to address this dispute directly with the venue.

Payment Plans are only offered for specific Ticket Options on specific events. Not all Ticket Options qualify for Payment Plans. If your cart contains Ticket Options that do not qualify for Payment Plans, you'll need to pay the full amount for these tickets at checkout.

Click the "Check Out With Payment Plan" button on the Cart Review page to initiate a purchase with Payment Plan.

Your Payment Plan tickets will not be fulfilled until your Payment Plan is paid in full. If you fail to complete your Payment Plan, no tickets will be issued to your account.

Payment Plan purchases may not be cancelled or refunded for any reason.

Payment Plans may not be initiated on orders that have already been completed.

Payment dates follow the schedule shown on the Payment Plan page. All subsequent payments will be processed on the scheduled dates using the same credit card that was used to place your order.

All subsequent payments will be processed on the scheduled dates using the same credit card that was used to place your order.

If you would like to update your stored payment method, sign in to your 24tix.com account, select the Payment Plan event, then click the "Update Payment Method" link.

You will receive an email if a scheduled payment fails to process. If a payment fails to process, you will need to sign in to your 24tix.com account, select the Payment Plan event, then click the "Make Payment" button to process your failed payment with a new payment method.

You are given a ten day grace period to make your Payment following the scheduled date. Should you fail to make your Payment within this schedule, your order may be cancelled.

If your order is cancelled due to a failure to make Payment, your initial deposit, any subsequent payments and all service and delivery fees for your order will be retained by 24tix.com.<

If your order is cancelled due to a failure to make Payment, your initial deposit, any subsequent payments and all service and delivery fees for your order will be retained by 24tix.com.

There are no interest or finance charges for your Payment Plan order. A fee of $19.99 is charged per Payment Plan ticket at checkout.

You may prepay part or all of your outstanding balance at any time. There is no penalty for pre-paying any amount owed. Any remaining balance will be amortized over the agreed upon payment schedule.

Payment Plans are only offered for specific Ticket Options on specific events. Not all Ticket Options qualify for Payment Plans. If your cart contains Ticket Options that do not qualify for Payment Plans, you'll need to pay the full amount for these tickets at checkout.

Click the "Check Out With Payment Plan" button on the Cart Review page to initiate a purchase with Payment Plan.

Your Payment Plan tickets will not be fulfilled until your Payment Plan is paid in full. If you fail to complete your Payment Plan, no tickets will be issued to your account.

Payment Plan purchases may not be cancelled or refunded for any reason.

Payment Plans may not be initiated on orders that have already been completed.

Payment dates follow the schedule shown on the Payment Plan page. You will receive email reminders when your payment date is approaching. It is your responsibility to sign in to your 24tix.com account to initiate a Payment on or before the scheduled date. You are given a ten day grace period to make your Payment following the scheduled date. Should you fail to make your Payment within this schedule, your order may be cancelled.

To make a Payment, sign in to your 24tix.com account, select the event for which you've purchased tickets using Payment Plan then click the "Make Payment" button.

If your order is cancelled due to a failure to make Payment, your initial deposit, any subsequent payments and all service and delivery fees for your order will be retained by 24tix.com.

There are no interest or finance charges for your Payment Plan order. Each Payment Plan Payment is associated with a $7.50 Service Fee.

You may prepay part or all of your outstanding balance at any time. There is no penalty for pre-paying any amount owed. Any remaining balance will be amortized over the agreed upon payment schedule.

A cookie is a text-only string of information that a website transfers to your web browser so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value: usually a randomly generated unique number. 24tix.com uses cookies to provide continuity from page to page during the checkout process. Cookies do not contain any personal or private information. This site uses session cookies, which are temporary cookies that your browser remembers and uses until you leave the site. We do not use any persistent cookies.